A service initiated by an Area Agency on Aging for the purpose of identifying older individuals, disabled adults and their families to provide education about and encourage use of existing services and benefits. Outreach activities are conducted for services provided through the Area Agencies on Aging and their subcontractors, the provider community, and other agencies.
Outreach activities may take the form of: events, one to one conversations, speaking engagements, public service announcements, mailings or other means. Outreach also identifies homebound or isolated people in need of services. Assistance is also provided in accessing appropriate services.